Atlassian uses cookies to improve your browsing experience, perform analytics and research, and conduct advertising. Accept all cookies to indicate that you agree to our use of cookies on your device. Atlassian cookies and tracking notice, (opens new window)
Centro de Ayuda PlanOK
  1. Centro de Ayuda PlanOK
  2. Service Desk Facturación

Solicitud

Los campos obligatorios están marcados con un asterisco*
Arrastra y suelta archivos, pega capturas de pantalla o busca
Con la tecnología de Jira Service Management
{"xsrfToken":"32827e3120cdad71fe9ac344090ce49a809f80df_lout","branding":{"id":"27","key":"sdf","name":"Service Desk Facturación","portalBaseUrl":"/servicedesk/customer/portal/27"},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/8d2f100a-a3b7-4f23-b06a-b700dde33a95/image/cdn?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI1NWU5YmRhYi0zYjQwLTQ3ZTEtYTcxNS05NWZhMWJjODMzNDIiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjhkMmYxMDBhLWEzYjctNGYyMy1iMDZhLWI3MDBkZGUzM2E5NSI6WyJyZWFkIl19LCJleHAiOjE3NzI3ODY1OTQsIm5iZiI6MTc3Mjc4NTk5NH0.CuzB_GTb85nqYLTIuIsN-bDL0TCZ82HkTmQNvb1Qnj8&client=55e9bdab-3b40-47e1-a715-95fa1bc83342&mode=fit","logoId":"8d2f100a-a3b7-4f23-b06a-b700dde33a95","isLogoAvailable":true,"helpCenterTitle":"Bienvenido al centro de ayuda de PlanOK","sharedPortalName":"Centro de Ayuda PlanOK","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"es-ES":{"helpCenterTitle":"Bienvenido al centro de ayuda de PlanOK","sharedPortalName":"Centro de Ayuda PlanOK","localeDisplayName":"español (España)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"es-ES","userLanguageTag":"es-ES","portalThemeColor":"#4d4d4d","helpCenterTitleColor":"#ffffff","useDefaultBanner":false,"isBannerAvailable":false,"hasTopBarBeenSplit":false},"portal":{"id":"27","key":"sdf","projectId":12049,"serviceDeskId":27,"name":"Service Desk Facturación","description":"<p>¡Te damos la bienvenida! Puedes generar una solicitud para Service Desk Facturación con las opciones proporcionadas.</p>","portalBaseUrl":"/servicedesk/customer/portal/27","reqTypes":[{"id":"217","name":"Solicitud","descriptionHtml":"","callToAction":"Solicitud","introHtml":"","icon":14100,"iconUrl":"https://planok.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/14100","groups":[47],"key":""}],"reqGroups":[{"id":47,"name":"Solicitudes"}],"orderMapping":{"47":[217,214]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":27,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"SDF","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"español (España)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI1NWU5YmRhYi0zYjQwLTQ3ZTEtYTcxNS05NWZhMWJjODMzNDIiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMjA0OSI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NzI3ODcxOTQsIm5iZiI6MTc3Mjc4NTk5NCwiYW5vbklkIjoiYW5vbi11c2VyIiwiaHR0cHM6Ly9pZC5hdGxhc3NpYW4uY29tL2FwcEFjY3JlZGl0ZWQiOmZhbHNlfQ.QVSAGxc0Ril9MDm2RQJvOj0NZ3ckYEL_WfpXsaCbzZI","targetCollection":"upload-project-12049","endpointUrl":"https://api.media.atlassian.com","clientId":"55e9bdab-3b40-47e1-a715-95fa1bc83342","tokenDurationInMins":20}},"reqCreate":{"id":217,"projectId":12049,"issueType":{"id":"10100","name":"Solicitud"},"form":{"name":"Solicitud","descriptionHtml":"","callToAction":"Solicitud","intro":"","instructions":"","icon":14100,"iconUrl":"https://planok.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/14100","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Correo electrónico de confirmación para","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Resumen","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"textarea","jiraFieldType":"description","fieldId":"description","fieldConfigId":"","label":"Descripción","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[],"rendererType":"atlassian-wiki-renderer"},{"fieldType":"attachment","jiraFieldType":"attachment","fieldId":"attachment","fieldConfigId":"","label":"Adjunto","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/27/create/217","requestValidateBaseUrl":"/servicedesk/customer/portal/27/validate/217","calendarParams":{"firstDay":1,"date":"2026-03-06T05:33:14-0300","useISO8601WeekNumbers":true,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":true,"showRecaptcha":true,"siteKey":"6LePXLkdAAAAAF4gCNalrL1IvZcqbNbZf_Zakudd","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI1NWU5YmRhYi0zYjQwLTQ3ZTEtYTcxNS05NWZhMWJjODMzNDIiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMjA0OSI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NzI3ODcxOTQsIm5iZiI6MTc3Mjc4NTk5NCwiYW5vbklkIjoiYW5vbi11c2VyIiwiaHR0cHM6Ly9pZC5hdGxhc3NpYW4uY29tL2FwcEFjY3JlZGl0ZWQiOmZhbHNlfQ.QVSAGxc0Ril9MDm2RQJvOj0NZ3ckYEL_WfpXsaCbzZI","targetCollection":"upload-project-12049","endpointUrl":"https://api.media.atlassian.com","clientId":"55e9bdab-3b40-47e1-a715-95fa1bc83342","tokenDurationInMins":20},"hasProformaForm":false,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":false},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}
{"headless":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=planok","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"32827e3120cdad71fe9ac344090ce49a809f80df_lout","baseUrl":"https://planok.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://planok.atlassian.net","onDemand":true,"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"55e9bdab-3b40-47e1-a715-95fa1bc83342","fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"6ea201b0771f43dcb11c10145e1fe940","siteDefaultLanguageTag":"es-ES","featuredValues":{"multiHelpCenterEnabled":false,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":true,"helpCenterCustomizationEnabled":false},"helpCenterHomePageSlug":"portals","customerAccountAvailabilty":"JSM_AND_JCS","baseUrlCSM":"https://planok.atlassian.net","edition":"standard","anonymousEnabled":true,"requestIntroEnabled":true}