{"xsrfToken":"3fc8f23296f4ecce6b5f62de661dca909c497b7a_lout","branding":{"id":"6","key":"sdpvi","name":"PVI: Posventa Inmobiliaria","portalBaseUrl":"/servicedesk/customer/portal/6","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/6/4","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#0e87ad","headerLinkHoverBGColor":"#0e87ad","headerBadgeColor":"#0e87ad"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/8d2f100a-a3b7-4f23-b06a-b700dde33a95/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI1NWU5YmRhYi0zYjQwLTQ3ZTEtYTcxNS05NWZhMWJjODMzNDIiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjhkMmYxMDBhLWEzYjctNGYyMy1iMDZhLWI3MDBkZGUzM2E5NSI6WyJyZWFkIl19LCJleHAiOjE2OTUzOTY2NDQsIm5iZiI6MTY5NTM5NjA0NH0.b-CZ-bh_EYZ6f4U5FhOvd1s6F6B86k-BENDHUzsQ24I&client=55e9bdab-3b40-47e1-a715-95fa1bc83342&mode=fit","logoId":"8d2f100a-a3b7-4f23-b06a-b700dde33a95","isLogoAvailable":true,"helpCenterTitle":"Bienvenido al centro de ayuda de PlanOK","sharedPortalName":"Centro de Ayuda PlanOK","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"es-ES":{"helpCenterTitle":"Bienvenido al centro de ayuda de PlanOK","sharedPortalName":"Centro de Ayuda PlanOK","localeDisplayName":"español (España)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"es-ES","userLanguageTag":"es-ES","portalThemeColor":"#4d4d4d","helpCenterTitleColor":"#ffffff","useDefaultBanner":false,"isBannerAvailable":false},"portal":{"id":"6","key":"sdpvi","projectId":11804,"serviceDeskId":6,"name":"PVI: Posventa Inmobiliaria","description":"<p>Bienvenido!<br> Puedes crear una solicitud para nuestro proyecto PVI</p>","portalBaseUrl":"/servicedesk/customer/portal/6","onlyPortal":false,"reqTypes":[{"id":"81","name":"Soporte","descriptionHtml":"","callToAction":"Soporte","introHtml":"<p>Para contactarse con la mesa de ayuda de PLANOK, haga clic aquí.</p>","icon":12824,"iconUrl":"https://planok.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/12824","groups":[19],"key":""},{"id":"206","name":"Implementación","descriptionHtml":"","callToAction":"Implementación","introHtml":"","icon":12832,"iconUrl":"https://planok.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/12832","groups":[],"key":""},{"id":"176","name":"Soporte Telefónico","descriptionHtml":"","callToAction":"Soporte Telefónico","introHtml":"<p>Soporte Telefónico</p>","icon":14105,"iconUrl":"https://planok.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/14105","groups":[],"key":""}],"reqGroups":[{"id":19,"name":"General"}],"orderMapping":{"19":[81]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"ce147aec-c89a-3cb6-a713-6c2edc17e959","appLinkName":"System Confluence","appLinkUrl":"https://planok.atlassian.net/wiki","spaceKey":"SDPVI","spaceName":"Service Desk PVI","spaceUrl":"https://planok.atlassian.net/wiki/wiki/spaces/SDPVI","isServer":false},"labels":[],"projectKey":"SDPVI","serviceDeskId":6,"kbLinkDomainURLs":["https://planok.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":6,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"SDPVI","userLanguageHeader":"Importante","userLanguageMessageWiki":"<p>No olvides primero buscar tu consulta en nuestras preguntas frecuentes, las encontrarás en el buscador que aparece en la sección superior derecha, un ícono con forma de lupa. Pruébalo!</p>","defaultLanguageHeader":"Importante","defaultLanguageMessage":"No olvides primero buscar tu consulta en nuestras preguntas frecuentes, las encontrarás en el buscador que aparece en la sección superior derecha, un ícono con forma de lupa. Pruébalo!","defaultLanguageDisplayName":"español (España)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false},"reqCreate":{"id":81,"projectId":11804,"form":{"name":"Soporte","descriptionHtml":"","callToAction":"Soporte","intro":"<p>Para contactarse con la mesa de ayuda de PLANOK, haga clic aquí.</p>","instructions":"","icon":12824,"iconUrl":"https://planok.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/12824","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Correo electrónico de confirmación para","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","fieldId":"customfield_12900","fieldConfigId":"13900","label":"Nombre","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]},{"fieldType":"text","fieldId":"customfield_12902","fieldConfigId":"13902","label":"Teléfono","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]},{"fieldType":"text","fieldId":"summary","fieldConfigId":"","label":"Resumen","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"textarea","fieldId":"description","fieldConfigId":"","label":"Descripción","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[],"rendererType":"atlassian-wiki-renderer"},{"fieldType":"attachment","fieldId":"attachment","fieldConfigId":"","label":"Adjunto","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/6/create/81","requestValidateBaseUrl":"/servicedesk/customer/portal/6/validate/81","calendarParams":{"firstDay":1,"date":"2023-09-22T12:20:43-0300","useISO8601WeekNumbers":true,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"ce147aec-c89a-3cb6-a713-6c2edc17e959","appLinkName":"System Confluence","appLinkUrl":"https://planok.atlassian.net/wiki","spaceKey":"SDPVI","spaceName":"Service Desk PVI","spaceUrl":"https://planok.atlassian.net/wiki/wiki/spaces/SDPVI","isServer":false},"labels":["kb-how-to-article"],"projectKey":"SDPVI","serviceDeskId":6,"kbLinkDomainURLs":["https://planok.atlassian.net"]},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":true,"showRecaptcha":true,"siteKey":"6LePXLkdAAAAAF4gCNalrL1IvZcqbNbZf_Zakudd","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI1NWU5YmRhYi0zYjQwLTQ3ZTEtYTcxNS05NWZhMWJjODMzNDIiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMTgwNCI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl19LCJleHAiOjE2OTUzOTcyNDMsIm5iZiI6MTY5NTM5NjA0M30.7rksHP_97Vih6BexKgov8RBrdRM7mRrxdWjWpagJoDk","targetCollection":"upload-project-11804","endpointUrl":"https://api.media.atlassian.com","clientId":"55e9bdab-3b40-47e1-a715-95fa1bc83342","tokenDurationInMins":20},"hasProformaForm":true,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":true,"formTemplateData":{},"linkedJiraFields":[]},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}
{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=planok","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"3fc8f23296f4ecce6b5f62de661dca909c497b7a_lout","baseUrl":"https://planok.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://planok.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["enero","febrero","marzo","abril","mayo","junio","julio","agosto","septiembre","octubre","noviembre","diciembre"],"monthsShort":["ene","feb","mar","abr","may","jun","jul","ago","sep","oct","nov","dic"],"weekdaysShort":["dom","lun","mar","mié","jue","vie","sáb"],"weekdays":["domingo","lunes","martes","miércoles","jueves","viernes","sábado"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"55e9bdab-3b40-47e1-a715-95fa1bc83342","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","anonymousEnabled":true,"requestIntroEnabled":true}